Hotel House Attendant - Guest Rooms & Public Spaces

Highgate

New York (NY)

On-site

USD 21,000 - 28,000

Full time

5 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Matching

Job summary

Highgate Hotels is seeking a House Attendant for The New Yorker Hotel in New York City. The position focuses on cleaning, floor care, carpet and furniture shampooing, and delivering items to guestrooms with a strong emphasis on guest satisfaction.

The role requires physical stamina, the ability to lift heavy objects, and clear communication with guests and team members. This is a full-time, on-site position within a dynamic hospitality environment.

Qualifications

  • High School diploma or equivalent preferred.
  • Ability to lift up to 100 pounds occasionally and up to 50 pounds frequently.
  • Ability to stand during the entire shift.
  • Effective written and verbal communication with guests and staff.

Responsibilities

  • Buff marble floors daily according to hotel standards.
  • Shampoo carpets in public areas.
  • Shampoo furniture as needed.
  • Assist guests with luggage in a friendly, efficient manner.
  • Handle Lost and Found items per standards.
  • Clean guestrooms as needed.
  • Know and assist in emergency procedures.
  • Maintain hotel equipment in working order.
  • Store hotel equipment properly.
  • Complete special projects as assigned by Housekeeping Manager.
  • Ensure overall guest satisfaction.

Skills

Physical stamina
Clear communication
Endurance for standing

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a House Attendant for The New Yorker Hotel in New York City. The position focuses on cleaning, floor care, carpet and furniture shampooing, and delivering items to guestrooms with a strong emphasis on guest satisfaction.

The role requires physical stamina, the ability to lift heavy objects, and clear communication with guests and team members. This is a full-time, on-site position within a dynamic hospitality environment.

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