Guestroom Attendant Extra

Four Seasons Hotels and Resorts

New York (NY)

On-site

USD 44,000 - 58,000

Full time

6 days ago
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Benefits offered by this job

Medical & dental
Training programs
Complimentary stays
Employee meals
Commuter program

Job summary

Four Seasons is seeking a Guestroom Attendant Extra in Manhattan to deliver exceptional room cleanliness and service. You will clean, dust, and sanitize guest rooms, ensuring standards are met, and provide turndown service while anticipating guest needs and preferences.

With 1+ year of housekeeping experience, you will demonstrate strong organization and communication skills, contributing to a five-star guest experience in a luxury hotel setting.

Qualifications

  • One+ year experience in hotel housekeeping.
  • Strong attention to detail is required.
  • Excellent communication skills with guests and colleagues.

Responsibilities

  • Clean, dust, and sanitize guest rooms per procedure.
  • Perform duties in occupied and vacated rooms.
  • Provide turndown service for guests.
  • Look for opportunities to personalize the service experience for each guest.

Skills

Housekeeping exp
Attention to detail
Communication skills

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A Manhattan landmark on Billionaires’ Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on "Billionaires’ Row" at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

About the role:

The Guestroom Attendant Extra delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guest’s needs before being asked and is knowledgeable about hotel offerings and amenities. This role is part of the Housekeeping Department.

What you will do:
  • Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure

  • Performs Room Attendant duties in occupied rooms and check-out rooms

  • Provides turndown service for guests

  • Find opportunities to personalize the service experience for each guest

What you bring:
  • One+ year experience working in hotel housekeeping is considered an asset

  • Strong organization skills and an eye for attention to detail

  • Strong communication skills

What we offer:
  • Competitive Medical and Dental Packages

  • Excellent Training and Development Opportunities

  • Complimentary accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Employee Meals

  • Transit Pre-tax Commuter Program

Compensation:

$31.78-$42.37 hourly

Four Seasons is an Equal Opportunity, Affini…? To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

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