Guestroom Attendant

Four Seasons Hotels and Resorts; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Mentoring and training

World-class benefits

401k with company match

Discounted accommodations

Paid time off

Complimentary meals

Uniforms provided

Discounted parking

Job summary

Four Seasons Hotel and Residences New Orleans is seeking a Guest Room Attendant to uphold exceptional standards of cleanliness and service across guest rooms and public spaces. You will work with a dedicated housekeeping team to anticipate guest needs, maintain the highest quality, and support a luxury guest experience.

Responsibilities include cleaning rooms, performing attendant duties, delivering turndown service, and personalizing interactions to enhance stays.

Qualifications

• 1+ year in housekeeping; luxury properties preferred.
• Strong organization and meticulous attention to detail is essential.
• Excellent communication skills required for guest interaction.

Responsibilities

• Clean and sanitize guest rooms and associated spaces according to procedure.
• Perform Room Attendant duties in occupied and vacated rooms.
• Provide turndown service and personalize guest experiences.

Skills

Organizational skills

Attention to detail

Communication skills

English proficiency

US work authorization

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the role:

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Housekeeping team as a guestroom attendant. As a Guest Room Attendant, you will create an exceptional guest experience by ensuring guest rooms are clean, comfortable, and maintained to the highest standards. With a keen attention to detail, you will anticipate guest needs, deliver personalized service, and help create memorable stays. As part of the Housekeeping team, you will uphold the hotel’s quality standards while serving as a knowledgeable resource on property amenities and services.

What You’ll Do:

• Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure
• Performs Room Attendant duties in occupied rooms and check-out rooms
• Provides turndown service for guests
• Find opportunities to personalize the service experience for each guest

What You Bring:

• At least 1 year of working in housekeeping, luxury properties preferred.
• Strong organization skills and an eye for attention to detail
• Strong communication skills
• Ability to read, write and speak English.
• Valid U.S. Work authorization.

What To Expect:

• Work a flexible schedule with shifts starting as early as 8 a.m. and ending as late as 5 p.m. Must be able to work morning, nights, weekends and holidays.
• Ability to thrive in a fast-paced, physically active environment while maintaining exceptional attention to detail and high-quality standards.
• Proficiency in utilizing hotel and workplace technologies to communicate effectively, coordinate tasks, and support seamless team operations.

What We Offer:

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insuranceprogram
• 401k participationwith a company matching program after 30 days of employment
• Discounted Accommodationsat Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared bythe Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parkingnear hotel
• And many more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal