Guest Welcome Specialist - Part-Time Front Desk

One Ocean Resort & Spa; Riverside, Northern (CA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking a part-time front desk associate. You will greet guests, process check-ins and check-outs, and manage charges with accuracy.

Responsibilities include handling reservations, applying appropriate rates/discounts, and following cancellation procedures. A team-focused attitude and reliable schedule are essential for success in this role.

Qualifications

• Greet guests in a cordial, professional manner and check them in/out promptly.
• Post charges accurately for hotel services.
• Operate Front Office system for daily transactions and maintain accuracy.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately for hotel services.
• Operate Front Office system and handle daily transactions.
• Review reservations with special requests and block rooms accordingly.
• Be knowledgeable about hotel rates, discounts, and related procedures.
• Handle same-day reservations and follow cancellation procedures.

Skills

Guest service

Check-in/out

Cash handling

Reservations knowledge

Rates & discounts

Cancellation procedures

Tools

Front Office system

Job description

Marriott Riverside at the Convention Center in Riverside, CA is seeking a part-time front desk associate. You will greet guests, process check-ins and check-outs, and manage charges with accuracy.

Responsibilities include handling reservations, applying appropriate rates/discounts, and following cancellation procedures. A team-focused attitude and reliable schedule are essential for success in this role.