Housekeeping Supervisor: Lead Rooms & Guest Experience

Pier House; Riverside, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking a Front Desk/Housekeeping associate to support daily operations and guest satisfaction.

Responsibilities include staff scheduling, room and public area inspections, training new associates, handling VIP requests, maintaining records, and reporting repairs. This in-office role requires teamwork and a strong guest-service mindset.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Enjoys working as part of a team that provides great experiences for guests.

Responsibilities

• Prepare schedules for staff and complete the work distribution report.
• Thoroughly inspect guest rooms and public areas daily according to standards.
• Train and supervise all new associates and provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck rooms in your section.
• Write up work orders for repairs and report safety hazards to management.

Skills

Team player

Strong work ethic

Flexibility

Guest service

Job description

Marriott Riverside at the Convention Center in Riverside, CA is seeking a Front Desk/Housekeeping associate to support daily operations and guest satisfaction.

Responsibilities include staff scheduling, room and public area inspections, training new associates, handling VIP requests, maintaining records, and reporting repairs. This in-office role requires teamwork and a strong guest-service mindset.