Guest Welcome & Security Concierge

Starwood Hotels & Resorts Worldwide, Inc.; Northern (KY); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. in Kentucky is seeking the SH Welcome Hale Service Assistant to be the first point of contact for guests, greet them warmly, and help ensure security and safety protocols are followed.

The role requires a post-secondary diploma or industry certifications as a plus, experience in safety operations, and the ability to stay calm under pressure in a 24-hour environment. You should be a dependable team player who reflects the brand’s high standards.

Qualifications

• Experience in safety and security operations is required.
• Ability to remain calm under pressure and handle 24-hour operations.
• Detail orientation and teamwork are essential.

Responsibilities

• Greet guests and ensure security protocols are followed.
• Provide impeccable service and reflect the brand’s best self.
• Support guests while adhering to hotel policies.

Skills

Safety and security operations

Team player

Detail oriented

Calm under pressure

Education

Post-secondary diploma or degree or industry certifications

Job description

Starwood Hotels & Resorts Worldwide, Inc. in Kentucky is seeking the SH Welcome Hale Service Assistant to be the first point of contact for guests, greet them warmly, and help ensure security and safety protocols are followed.

The role requires a post-secondary diploma or industry certifications as a plus, experience in safety operations, and the ability to stay calm under pressure in a 24-hour environment. You should be a dependable team player who reflects the brand’s high standards.