Casual, Welcome Hale Service Assistant

Starwood Hotels & Resorts Worldwide, Inc.; Northern (KY); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. in Kentucky is seeking the SH Welcome Hale Service Assistant to be the first point of contact for guests, greet them warmly, and help ensure security and safety protocols are followed.

The role requires a post-secondary diploma or industry certifications as a plus, experience in safety operations, and the ability to stay calm under pressure in a 24-hour environment. You should be a dependable team player who reflects the brand’s high standards.

Qualifications

• Experience in safety and security operations is required.
• Ability to remain calm under pressure and handle 24-hour operations.
• Detail orientation and teamwork are essential.

Responsibilities

• Greet guests and ensure security protocols are followed.
• Provide impeccable service and reflect the brand’s best self.
• Support guests while adhering to hotel policies.

Skills

Safety and security operations

Team player

Detail oriented

Calm under pressure

Education

Post-secondary diploma or degree or industry certifications

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.If you’re calm, cool, and collected, we have a job for you. The SH Welcome Hale Service Assistant are the initial point of contact of our hotel, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. Primarily responsible for greeting the guests and ensuring the utmost security is being handled. While complying with all 1 Hotels policies. About you... Passionate about safety and security with similar work experience. A post-secondary diploma, degree or industry-related certifications would be a plus. Experience in safety and security operations, a team player, detail oriented. Ability to remain calm under pressure Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.$29.36 per hour