Casual, Welcome Hale Service Assistant

1-Hotels-5; Princeville (HI); On-site; USD 71,510,000 - 96,747,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Starwood Hotels is seeking a Welcome Hale Service Assistant at 1 Hotels in Princeville, Hawaii. You greet guests, support safety and security, and be the first contact to reflect the brand’s standards.

This role requires calmness under pressure, teamwork, and flexibility for a 24-hour operation. We value post-secondary credentials and a customer‑centric mindset. Competitive hourly wage of $29.36.

Qualifications

• Experience in safety and security operations, a team player, detail oriented.
• A post-secondary diploma, degree or industry-related certifications would be a plus.
• Ability to remain calm under pressure and adapt to a 24-hour operation.

Responsibilities

• Primarily responsible for greeting the guests and ensuring security is upheld.
• Provide impeccable service and reflect the brand's best self.
• Serve as the first point of contact and adhere to hotel policies.

Skills

Safety operations

Calm under pressure

Team player

Detail oriented

24-hour operation

Education

Post-secondary diploma or degree

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.If you’re calm, cool, and collected, we have a job for you.The SH Welcome Hale Service Assistant are the initial point of contact of our hotel, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. Primarily responsible for greeting the guests and ensuring the utmost security is being handled. While complying with all 1 Hotels policies.About you...Passionate about safety and security with similar work experience.A post-secondary diploma, degree or industry-related certifications would be a plus.Experience in safety and security operations, a team player, detail oriented.Ability to remain calm under pressureIs flexible and willing to meet the demands of a 24-hour operation.About us...As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.$29.36 per hourStarwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.