Guest Welcome & Security Associate (24/7)

Starwood Hotels; Princeville (HI); On-site; USD 33,000 - 48,000; Full time

Job summary

Starwood Hotels in Hawaii seeks a Welcome Hale Service Assistant to greet guests and be the first point of contact, ensuring guest comfort and security in a 24‑hour operation. The role emphasizes impeccable service while reflecting the brand’s best self and complying with company policies.

Applicants should be passionate about safety, able to stay calm under pressure, and willing to work flexible shifts. A post-secondary diploma or industry certifications are a plus.

Qualifications

• Passionate about safety and security with similar work experience.
• A post-secondary diploma, degree or industry-related certifications would be a plus.
• Experience in safety and security operations, a team player, detail oriented.
• Ability to remain calm under pressure
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greeting guests and ensuring the utmost security.
• First point of contact for guests with impeccable service.
• Reflecting the brand’s best self and complying with all policies.

Skills

Safety operations

Calm under pressure

Team player

Detail oriented

Education

Post-secondary diploma

Job description

Starwood Hotels in Hawaii seeks a Welcome Hale Service Assistant to greet guests and be the first point of contact, ensuring guest comfort and security in a 24‑hour operation. The role emphasizes impeccable service while reflecting the brand’s best self and complying with company policies.

Applicants should be passionate about safety, able to stay calm under pressure, and willing to work flexible shifts. A post-secondary diploma or industry certifications are a plus.