Seasonal Reservations Agent — Plan Unforgettable Getaways

Princess Cruises and Holland America Line; Fairbanks (AK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Travel cruise after first season

Referral program

Rewards and incentives

Professional growth

Community service

Employee activities

Experience - of a lifetime

Job summary

Princess Cruises and Holland America Line is seeking a Reservations Agent in Fairbanks for the Guest Services department. This seasonal full-time role calls for assisting guests with booking excursions and providing exceptional service.

You will handle data entry, telephone inquiries, and general clerical tasks while supporting policies and customer satisfaction. Eligible candidates must work in the United States and pass a background check.

Qualifications

• Proficiency in computer business applications, with working knowledge of word processing programs, computerized accounting or data entry systems, and spreadsheet applications.
• One year of experience in positions involving clerical assignments.
• Must pass a pre-employment background check.
• Must be eligible to work in the United States.

Responsibilities

• Applies knowledge of Company products, services, and policies to evaluate customers' needs, provide information, and book excursions.
• Performs a variety of intermediate clerical and general office tasks.
• Routinely processes data, documents, and correspondence.
• Uses a computer to enter and retrieve information.
• Answers telephones.
• Processes mail, faxes, and deliveries.

Skills

Customer service

Time management

Teamwork

Independent work

Health and safety compliance

Tools

Word processing software

Spreadsheet applications

Job description

Princess Cruises and Holland America Line is seeking a Reservations Agent in Fairbanks for the Guest Services department. This seasonal full-time role calls for assisting guests with booking excursions and providing exceptional service.

You will handle data entry, telephone inquiries, and general clerical tasks while supporting policies and customer satisfaction. Eligible candidates must work in the United States and pass a background check.