Guest Services Valet: Parking & Luggage

Towne Park; Georgia; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park delivers friendly, efficient hospitality while parking and retrieving guest vehicles and assisting with luggage during arrival and departure.

You will greet guests, provide directions, arrange shuttles, and handle guest inquiries about local amenities and meeting spaces. The role emphasizes safe driving, accurate ticketing, and courteous service in a fast-paced hotel environment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required or within commutable distance where applicable.
• 1 month related experience and/or training or equivalent education.
• Ability to read and write standard English.

Responsibilities

• Greet guests with a friendly demeanor and assist with luggage.
• Park and retrieve vehicles safely and efficiently.
• Provide directions, taxi information, and reservations assistance.
• Shuttle guests as needed and handle guest inquiries about local amenities.
• Accurately issue and track tickets, collect payments, and balance cash.

Skills

Customer service

Parking & vehicle handling

Guest interaction

Cash handling & revenue processing

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park delivers friendly, efficient hospitality while parking and retrieving guest vehicles and assisting with luggage during arrival and departure.

You will greet guests, provide directions, arrange shuttles, and handle guest inquiries about local amenities and meeting spaces. The role emphasizes safe driving, accurate ticketing, and courteous service in a fast-paced hotel environment.