Guest Services & Tours Associate (Part-Time)

Washington National Cathedral; Washington (District of Columbia); On-site; USD 25,000 - 36,000; Part time

Job summary

Washington National Cathedral is seeking a friendly Guest Services Associate to welcome visitors and manage admissions, tickets and retail transactions at the main entry points. This part-time role requires flexibility to work weekends, evenings, and holidays and may include guiding tours and assisting event guests.

Responsibilities include processing transactions, selling tickets, answering questions, and providing direction.

Qualifications

• At least one year of customer service experience.
• Demonstrated communication and interpersonal skills.
• Open availability including nights, weekends and holidays.

Responsibilities

• Process transactions at the welcome desk for admissions, donations, memberships and retail items.
• Sell tickets and scan print-at-home tickets; assist with wayfinding.
• Provide tours and group assistance as needed; support front-of-house operations.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

High school diploma or GED

Tools

Cash handling

Job description

Washington National Cathedral is seeking a friendly Guest Services Associate to welcome visitors and manage admissions, tickets and retail transactions at the main entry points. This part-time role requires flexibility to work weekends, evenings, and holidays and may include guiding tours and assisting event guests.

Responsibilities include processing transactions, selling tickets, answering questions, and providing direction.