Guest Experience & Ticketing Specialist

Museum of the Bible; Washington (District of Columbia); On-site; USD 52,724,000 - 60,835,000; Full time

Job summary

Museum of the Bible is seeking a Guest Relations Associate to deliver an exceptional guest experience and support the museum’s mission in Washington, D.C. The role involves selling tickets for paid attractions, guided tours, memberships, and providing up-to-date information on all exhibits.

Candidates should have a High School diploma with hospitality or customer service experience. You must be able to stand for extended periods and lift up to 30 lbs, and be available for evenings, weekends, and

Qualifications

• High School diploma required or equivalent.
• Experience in hospitality or customer service preferred.
• Ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Deliver outstanding guest service and information.
• Sell tickets, memberships, and add-ons to MOTB guests.
• Provide accurate information about museum attractions and programs.
• Operate museum attractions and process transactions.
• Work as part of a high-functioning team and adapt as needed.

Skills

Customer service

Communication

Teamwork

Education

High School diploma

Tools

Outlook

Word

Excel

Job description

Museum of the Bible is seeking a Guest Relations Associate to deliver an exceptional guest experience and support the museum’s mission in Washington, D.C. The role involves selling tickets for paid attractions, guided tours, memberships, and providing up-to-date information on all exhibits.

Candidates should have a High School diploma with hospitality or customer service experience. You must be able to stand for extended periods and lift up to 30 lbs, and be available for evenings, weekends, and