Operations & Facilities Specialist

Washington National Cathedral; Washington (District of Columbia); On-site; USD 56,000 - 60,000; Full time

Job summary

Washington National Cathedral is hiring an Operations Administration Specialist to manage daily administrative, technology, and workplace operations. You will oversee the Administration reception area, workplace technology, mail and shipping, facilities requests, and vendor coordination while delivering welcoming service to staff, volunteers, visitors, and partners.

The role requires at least a bachelor's degree or equivalent with 3+ years in office administration or related fields, plus

Qualifications

• Bachelor's degree or equivalent combination of education, training, and relevant professional experience.
• Three or more years of progressively responsible experience in office administration, operations, facilities coordination, workplace services, customer service, or a related field.
• Strong proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneDrive), Zoom Workplace, DocuSign, FedEx Ship Manager, and other office productivity software.
• Experience maintaining confidential records and exercising sound judgment when handling sensitive information.

Responsibilities

• Serve as the primary contact for the Administration Building, welcoming visitors and guiding them to staff.
• Maintain a professional, welcoming reception and coordinate with Security and staff as needed.
• Recruit, train, schedule, and support Reception Desk Volunteers with the Volunteer Manager.
• Ensure coverage during business hours, meetings, events, and staff absences.

Skills

Strong organizational skills

Excellent communication

Time management

Customer service mindset

Teamwork

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Zoom Workplace

DocuSign

FedEx Ship Manager

Job description

Washington National Cathedral is hiring an Operations Administration Specialist to manage daily administrative, technology, and workplace operations. You will oversee the Administration reception area, workplace technology, mail and shipping, facilities requests, and vendor coordination while delivering welcoming service to staff, volunteers, visitors, and partners.

The role requires at least a bachelor's degree or equivalent with 3+ years in office administration or related fields, plus