Guest-Centric Retail Associate — Hospitality & Merch

Ssa-Group; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

On-Demand Pay

Meal Plan & Employee Discounts

401(k) with 15% company match

Bereavement Leave

Holiday pay

Paid sick leave

Job summary

SSA seeks a Retail Associate at Washington National Cathedral in Washington, DC, to support guest services, merchandising, and daily operations. This role emphasizes delivering exceptional guest experiences, accurate cash handling, and maintaining a clean, organized retail space.

Responsibilities include assisting guests, replenishing stock, and promoting items to boost sales, while upholding SSA policies and sustainability initiatives.

Qualifications

• Strong interpersonal and communication skills.
• Thrive in a team environment while having the ability to work independently and adapt in a fast-paced setting.
• Ability to understand and implement written and verbal instructions.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when item quantities are low or when special requests arise.
• Relay customer feedback to supervisors for action.
• Maintain a clean, safe, and organized work environment.
• Merchandise product to maximize sales and assist in promotions.
• Assist with cash handling and ensure accuracy of cash drawer.

Skills

Interpersonal skills

Team player

Strong communication

Tools

POS systems

Excel

Job description

SSA seeks a Retail Associate at Washington National Cathedral in Washington, DC, to support guest services, merchandising, and daily operations. This role emphasizes delivering exceptional guest experiences, accurate cash handling, and maintaining a clean, organized retail space.

Responsibilities include assisting guests, replenishing stock, and promoting items to boost sales, while upholding SSA policies and sustainability initiatives.