Guest Services & Tour Concierge

Capital Vacations; Sedona (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Company Paid Life Insurance

401K

Discounted Vacation Stays

Paid Time Off

Job summary

A leading vacation company in Sedona, Arizona is seeking a Front Desk team member to provide exceptional customer service. The role involves greeting guests, assisting with reservations, and handling guest inquiries. Candidates should possess excellent organizational skills and be flexible with their schedule, including weekend availability. The company offers competitive compensation and a variety of benefits including life insurance, medical coverage, and paid time off.

Qualifications

• Availability during daytime hours, weekends required.
• Excellent communication skills are essential.
• Must possess good organizational abilities.

Responsibilities

• Greet and check-in guests.
• Assist guests with payments and reservations.
• Resolve customer complaints.

Skills

Proficient in Excel

Excellent customer service skills

Well organized

Basic computer skills

Ability to communicate both written and orally

Flexible schedule

Job description

A leading vacation company in Sedona, Arizona is seeking a Front Desk team member to provide exceptional customer service. The role involves greeting guests, assisting with reservations, and handling guest inquiries. Candidates should possess excellent organizational skills and be flexible with their schedule, including weekend availability. The company offers competitive compensation and a variety of benefits including life insurance, medical coverage, and paid time off.