Front Office Leader — Guest Experience & Team Growth

Hotel Equities; Sedona (AZ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Matching 401(k)

Paid Time-off and Paid Holidays

Same-day pay available

Career Growth Opportunities

Job summary

A leading hospitality management company in Sedona, AZ is seeking a Front Office Manager to oversee hotel operations, manage the front desk team, and ensure guest satisfaction. The ideal candidate will have proven experience in a hotel, excellent leadership skills, and the ability to communicate effectively. This role includes responsibilities like scheduling, payroll approvals, and fostering a positive guest experience. Opportunities for growth and competitive benefits are provided.

Qualifications

• Proven experience as a Front Office Supervisor or similar role in a hotel.
• Self-motivated with excellent time management skills.
• Strong team development and hospitality passion.

Responsibilities

• Manage and lead operations of front desk to ensure guests receive optimal service.
• Train and motivate Front Desk staff to deliver exceptional service.
• Oversee daily operations for smooth check-ins and check-outs.

Skills

Leadership skills

Communication skills

Problem-solving abilities

Technical skills with hotel systems

Education

High School diploma or equivalent

Tools

Opera Cloud

Job description

A leading hospitality management company in Sedona, AZ is seeking a Front Office Manager to oversee hotel operations, manage the front desk team, and ensure guest satisfaction. The ideal candidate will have proven experience in a hotel, excellent leadership skills, and the ability to communicate effectively. This role includes responsibilities like scheduling, payroll approvals, and fostering a positive guest experience. Opportunities for growth and competitive benefits are provided.