Guest Services Ticket Agent – Lift Tickets & Resort Info

Inn of the Mountain Gods; Alto (NM); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Inn of the Mountain Gods seeks a Front Office Ticket Agent to operate the ticketing system, process payments, and issue lift tickets to individuals and groups. You will deliver friendly service, explain technical steps, and assist guests with directions and resort information on a fast-paced floor.

The role requires basic computer skills, accuracy with cash handling, and the ability to cross-train with other departments to meet guest needs while upholding hospitality standards.

Qualifications

• High School diploma or GED; 1 year of related experience or training.
• Strong customer service and communication skills.

Responsabilités

• Identify the needs/wants of guests purchasing lift tickets and provide service/direction to meet them.
• Basic computer skills to sell lift tickets on a touch screen sales terminal.
• Responsible for cash handling and lift tickets; simple recordkeeping and inventory functions.
• Cross trained with other departments to respond to resort needs.

Connaissances

Customer service

Communication

Cash handling

Basic computer skills

Formation

High School diploma or GED

Outils

Ticketing system

Touch screen sales terminal

Description du poste

Inn of the Mountain Gods seeks a Front Office Ticket Agent to operate the ticketing system, process payments, and issue lift tickets to individuals and groups. You will deliver friendly service, explain technical steps, and assist guests with directions and resort information on a fast-paced floor.

The role requires basic computer skills, accuracy with cash handling, and the ability to cross-train with other departments to meet guest needs while upholding hospitality standards.