Guest-Centric Lift Operator & Safety Champion

Inn of the Mountain Gods; Alto (NM); On-site; USD 19,000 - 30,000; Full time

Job summary

Inn of the Mountain Gods Resort in New Mexico seeks a Lift Operations team member to assist with opening and closing all lifts and to provide high-quality guest service on lifts. The role requires ensuring lifts comply with ANSI safety standards and maintaining a safe, friendly environment for guests.

You will support the Lift Operator and Mountain Manager, explain safety procedures, and respond promptly and professionally to guest comments and needs while upholding IMGR&C values.

Qualifications

• Must understand hospitality behaviors and performance standards.
• Able to explain technical skills and safety procedures.
• Demonstrates ownership and seeks help when needed.
• Knowledge of IMGR&C products and services.

Responsibilities

• Assist in opening and closing all Lifts.
• Provide customer service on lifts and assist guests.
• Check lifts for compliance with ANSI safety standards.
• Communicate with guests and respond promptly to comments or complaints.
• Maintain neat, clean, and safe work areas and equipment.

Skills

Hospitality behaviors

Customer service

Safety awareness

Education

High school diploma or GED

Job description

Inn of the Mountain Gods Resort in New Mexico seeks a Lift Operations team member to assist with opening and closing all lifts and to provide high-quality guest service on lifts. The role requires ensuring lifts comply with ANSI safety standards and maintaining a safe, friendly environment for guests.

You will support the Lift Operator and Mountain Manager, explain safety procedures, and respond promptly and professionally to guest comments and needs while upholding IMGR&C values.