Guest Services Supervisor | Resort Front Desk Lead

East West Hospitality; Park City (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free onsite parking

Winter Incentive Program IKON Pass

401(K) plan with employer match

Career development trainings

PerkSpot discounts

Referral program

Employee Assistance Program

Job summary

East West Hospitality is seeking a Guest Services Supervisor for Stag Lodge in Deer Valley, UT. Lead the front desk team, handle inquiries with flair, and coordinate activities to create unforgettable guest experiences.

The role supports the Guest Services Manager, offers a full-time seasonal schedule, and pays $23/hour with perks including free onsite parking and growth opportunities. A strong, organized leader with a guest-first mindset will thrive here.

Qualifications

• Guest-focused professional who thrives in a fast-paced environment.
• Highly organized with strong multitasking and problem-solving skills.
• Strong communication and customer service abilities.

Responsibilities

• Provide attentive, friendly service to ensure guests have a memorable stay from arrival to departure.
• Lead, train, and motivate front-line staff while evaluating performance and supporting their development.
• Oversee daily front desk and guest service operations, resolving inquiries, complaints, and concerns promptly.
• Assist with activity bookings, restaurant reservations, transportation, and coordinating with other departments.

Skills

Guest service

Team leadership

Multitasking

Problem solving

Tools

Microsoft Office

Google Suite

POS systems

Reservation systems

Job description

East West Hospitality is seeking a Guest Services Supervisor for Stag Lodge in Deer Valley, UT. Lead the front desk team, handle inquiries with flair, and coordinate activities to create unforgettable guest experiences.

The role supports the Guest Services Manager, offers a full-time seasonal schedule, and pays $23/hour with perks including free onsite parking and growth opportunities. A strong, organized leader with a guest-first mindset will thrive here.