Guest Experience Lead — Ski Lodge Front Desk

East-West-Hospitality; Park City (UT); On-site; USD 56,005,000 - 75,652,000; Full time

Benefits offered by this job

Free onsite parking

Winter Incentive Program - IKON Pass

401(K) plan

Career development trainings

Perk Spot discounts

Referral program

Employee Assistance Program

Job summary

East West Hospitality in Park City seeks a Guest Services Supervisor to lead the front desk team, handle guest inquiries with flair, and coordinate local and resort activities to deliver seamless experiences.

This full-time seasonal role starts 11/1/26, with a pay rate of $23/hour, offering flexible evenings, weekends and holidays, and benefits including free onsite parking and opportunities for career growth.

Qualifications

• Guest-focused professional with strong organizational skills.
• Ability to multitask and solve problems in a fast-paced environment.
• Excellent communication and team-collaboration abilities.

Responsibilities

• Provide attentive, friendly service from arrival to departure.
• Lead, train, and motivate front-line staff; evaluate performance.
• Oversee daily front desk operations; resolve guest inquiries and issues promptly.

Skills

Guest service

Front desk leadership

Staff training

Scheduling

Communication

Tools

Microsoft Excel

Google Suite

POS systems

Reservation systems

Job description

East West Hospitality in Park City seeks a Guest Services Supervisor to lead the front desk team, handle guest inquiries with flair, and coordinate local and resort activities to deliver seamless experiences.

This full-time seasonal role starts 11/1/26, with a pay rate of $23/hour, offering flexible evenings, weekends and holidays, and benefits including free onsite parking and opportunities for career growth.