Guest Services Supervisor Intern — Admissions Operations

Southernhospitalityinternshipprogram; Tennessee; On-site; USD 42,000 - 56,000; Full time

Job summary

A leading guest services organization in Tennessee is seeking a Guest Services Supervisor responsible for overseeing daily admissions operations and supervising staff. This role includes managing ticket sales, season pass processing, and ensuring a guest-focused environment. The ideal candidate will have strong supervisory skills, experience in coaching teams, and a focus on improving service quality. This position offers the opportunity to develop and lead a dedicated team to enhance the overall guest experience.

Qualifications

• Ability to supervise and lead guest service teams effectively.
• Experience in handling guest concerns and maintaining service standards.
• Knowledge of ticketing and cash management procedures.

Responsibilities

• Oversee daily performance of Admissions Associates.
• Ensure efficient and guest-focused entry operations.
• Support parking operations and ticket sales.

Skills

Supervisory skills

Coaching and performance feedback

Guest services techniques

Operational audits

Problem-solving skills

Cash handling

Job description

A leading guest services organization in Tennessee is seeking a Guest Services Supervisor responsible for overseeing daily admissions operations and supervising staff. This role includes managing ticket sales, season pass processing, and ensuring a guest-focused environment. The ideal candidate will have strong supervisory skills, experience in coaching teams, and a focus on improving service quality. This position offers the opportunity to develop and lead a dedicated team to enhance the overall guest experience.