Guest Services Supervisor

1 Hotel South Beach, L.L.C.; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

1 Hotel South Beach, L.L.C. is seeking a Guest Services Supervisor to lead and inspire the service team. Your role involves interacting with guests and teaching service standards to ensure high-quality service.

The ideal candidate should have at least 2 years of experience in hotel operations, excellent communication skills, and a background in a luxury hotel brand. Flexibility for a 24-hour operation is also required.

Qualifications

• Minimum of 2 years of similar experience in hotel operations and guest service.
• Excellent verbal and written communication skills.
• Flexible and able to meet demands of a 24-hour operation.
• Previous experience in a quality luxury hotel brand.

Responsibilities

• Lead and inspire the service team.
• Interact with guests, welcoming them regardless of location.
• Teach service standards to team members.

Job description

Guest Services Supervisor – Responsibilities

• Lead and inspire the service team.
• Interact with guests, welcoming them regardless of location.
• Teach service standards to team members.

Qualified Candidates

• Minimum of 2 years of similar experience in hotel operations and guest service.
• Excellent verbal and written communication skills.
• Flexible and able to meet demands of a 24-hour operation.
• Previous experience in a quality luxury hotel brand.

Equal Opportunity Statement

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.