Guest Services Specialist — Seamless Check-In

Peachtree Group; Lindale (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group is seeking a friendly Guest Service Agent in Lindale, TX to handle check-ins/outs, process payments, verify billing, and assist guests with reservations and requests. You will uphold brand standards and provide timely, high-quality service.

The role emphasizes anticipating guest needs, delivering creative solutions, and contributing to a welcoming experience for all guests while supporting team goals and efficiency.

Qualifications

• Hospitality/guest services experience preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Handle check-ins and check-outs in a friendly, professional manner.
• Process payments and verify billing accuracy.
• Assist guests with reservations and special requests.
• Maintain high standards of service to ensure guest satisfaction.

Skills

Customer service

Effective communication

Job description

Peachtree Group is seeking a friendly Guest Service Agent in Lindale, TX to handle check-ins/outs, process payments, verify billing, and assist guests with reservations and requests. You will uphold brand standards and provide timely, high-quality service.

The role emphasizes anticipating guest needs, delivering creative solutions, and contributing to a welcoming experience for all guests while supporting team goals and efficiency.