Guest Services Specialist: Check-ins & Reservations

Peachtree Group; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group is seeking a Guest Service Agent in Dallas, TX to process check-ins/outs, secure payments, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional and timely manner. The position emphasizes anticipating guest needs, exceeding expectations, and delivering exceptional service while adhering to brand standards.

A comprehensive benefits package is provided, including medical, dental, vision, disability, and life insurance, plus a 401(k)

Responsibilities

• Process check-ins and check-outs.
• Secure payment and verify billing.
• Assist guests with reservations and requests.
• Anticipate guest needs and provide timely service.
• Uphold brand standards and quality.

Job description

Peachtree Group is seeking a Guest Service Agent in Dallas, TX to process check-ins/outs, secure payments, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional and timely manner. The position emphasizes anticipating guest needs, exceeding expectations, and delivering exceptional service while adhering to brand standards.

A comprehensive benefits package is provided, including medical, dental, vision, disability, and life insurance, plus a 401(k)