Guest Services Specialist — Resort & Camp (Evenings/Weekends)

Western Camps, Inc.; Fresno (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Paid sick time and vacation

Meals provided when guests are on site

Facility use privileges

Job summary

Western Camps, Inc. is seeking a friendly Front Desk Guest Services representative to warmly welcome guests and manage reservations at Wonder Valley Ranch Resort in Sanger, CA.

The role supports guest check-in/out, mail handling, and front office operations in a fast-paced environment. The position requires strong communication, organization, and teamwork, with availability for evenings, weekends, and holidays.

Qualifications

• Experience in guest services.
• Excellent verbal and written communication skills.
• Ability to organize time and multitask efficiently.
• Must have a good attitude and be a team player.
• Must be able to work evenings/nights, weekends, and holidays.
• Must have working knowledge of Microsoft Office and the ability to quickly learn other computer programs.

Responsibilities

• Display top quality guest services and customer service.
• Take resort reservations and horseback riding reservations.
• Manage mail/packages and answer multi-line phone system.
• Respond to or transfer emails and coordinate with offices and departments.
• Ensure front office and lobby look professional and welcoming at all times.
• Take messages for seasonal staff and provide administrative support.

Skills

Guest services

Communication

Time management

Team player

Flexible schedule

Microsoft Office

Tools

Microsoft Office

Job description

Western Camps, Inc. is seeking a friendly Front Desk Guest Services representative to warmly welcome guests and manage reservations at Wonder Valley Ranch Resort in Sanger, CA.

The role supports guest check-in/out, mail handling, and front office operations in a fast-paced environment. The position requires strong communication, organization, and teamwork, with availability for evenings, weekends, and holidays.