Guest Services Specialist II: Front-End & Special Transactions

hornbachers; Houghton (MI); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Discounts

DailyPay

Paid PTO

Holiday pay

Sunday premium

Job summary

Coborn’s, Inc. is seeking a friendly Guest Services Representative to support the front-end and guest experience at the Guest Service Counter.

You will handle money orders, postal services, returns, and various transactions to help guests shop with ease. Join a team focused on service excellence, employee ownership, and a wide range of benefits including discounts, paid time off, and opportunities for career growth across Coborn’s Midwest stores.

Qualifications

• Experience in guest service or retail preferred.
• Excellent communication and problem-solving abilities.
• Willingness to assist guests with a variety of services.

Responsibilities

• Maintain a Say Yes to the Guest attitude by delivering remarkable service.
• Handle front-end tasks including cashiering, bagging, money orders, and other services.
• Assist guests with returns, overcharges, and pricing questions.
• Conduct cashier accuracy checks and report issues to management.

Skills

Customer service

Cashier operations

Cash handling

Team collaboration

Problem solving

Job description

Coborn’s, Inc. is seeking a friendly Guest Services Representative to support the front-end and guest experience at the Guest Service Counter.

You will handle money orders, postal services, returns, and various transactions to help guests shop with ease. Join a team focused on service excellence, employee ownership, and a wide range of benefits including discounts, paid time off, and opportunities for career growth across Coborn’s Midwest stores.