Guest Services Specialist II — Front-End & Cashier

Coborn's, Inc.; Menomonie (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee discount

DailyPay

Paid Time Off

Holiday pay

401(k) with company match

ESOP

Job summary

Coborn's, Inc. is seeking a Guest Services Representative to enhance guest experience at the service counter, handling transactions, money orders, and specialty services. The role supports front-end operations and the broader store team, with emphasis on accuracy and service quality.

You will assist with returns, discounts, and other transactions while upholding Coborn's high standards. Benefits and employee programs are highlighted for both full- and part-time staff.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to operate checkout systems and handle transactions accurately.

Responsibilities

• Maintain a Say Yes to the Guest attitude by delivering remarkable service.
• Perform front-end tasks including cashiering, bagging, and handling money orders or postal transactions.
• Assist guests with returns, refunds, corrections, and other guest service needs.
• Conduct cashier accuracy audits and report issues to management as needed.
• Provide backup to Guest Service Manager during absences and support store operations as required.

Skills

Guest service

Cashier duties

Job description

Coborn's, Inc. is seeking a Guest Services Representative to enhance guest experience at the service counter, handling transactions, money orders, and specialty services. The role supports front-end operations and the broader store team, with emphasis on accuracy and service quality.

You will assist with returns, discounts, and other transactions while upholding Coborn's high standards. Benefits and employee programs are highlighted for both full- and part-time staff.