Guest Services Specialist – GATOR ONE Access

University Of Florida; Gainesville (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

The University of Florida is seeking a GATOR ONE Guest Service Associate to assist at the Main Campus in Gainesville, FL. Responsibilities include guiding guests, answering questions, and supporting ID production routines for GATOR ONE access.

The role requires strong customer service, clear communication, and basic office duties, with preference for morning availability on Tuesdays and Thursdays. Salary is $14.00 hourly.

Qualifications

• Flexibility to work mornings (8am–12pm) on Tuesdays and Thursdays is preferred.
• Excellent customer service and professional demeanor.
• Strong written and verbal communication skills.
• Ability to organize, prioritize and maintain confidentiality.

Responsibilities

• Answer general questions about GATOR ONE use, account balances and transaction activity.
• Assist at University events and functions (Preview Days, Move-In, Tabling, etc.).
• Perform general office duties such as filing, photocopying, mailing, on-campus deliveries, posting flyers, or assisting staff.
• Serve as a positive host by welcoming guests at the GATOR ONE office.
• Provide information to customers at desk or over the phone.
• Research and be knowledgeable about University and community sources.

Skills

Customer service

Communication

Data entry

Microsoft Excel

Tools

Microsoft Excel

MS Office

Job description

The University of Florida is seeking a GATOR ONE Guest Service Associate to assist at the Main Campus in Gainesville, FL. Responsibilities include guiding guests, answering questions, and supporting ID production routines for GATOR ONE access.

The role requires strong customer service, clear communication, and basic office duties, with preference for morning availability on Tuesdays and Thursdays. Salary is $14.00 hourly.