Museum Visitor Experience Specialist

University of Florida; Gainesville (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

The University of Florida is seeking a part-time Museum Visitor Services Representative for the Main Campus in Gainesville, FL. This OPS position offers 32–36 hours per week, Monday–Saturday 9:00am–5:30pm and Sunday 10:00am–5:30pm, with training anticipated in late October 2026.

Salary is $17.00 per hour. The role requires strong customer service, flexibility, and a welcoming attitude to assist visitors and support the Museum Store and admissions.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Flexibility to work weekdays, weekends and holidays.
• Ability to work in a fast-paced environment and with diverse visitors.
• Positive and welcoming attitude.
• Experience with POS systems is a plus.

Responsibilities

• Greeting and assisting Museum visitors in a friendly and professional manner.
• Selling tickets and assisting with admissions.
• Assisting customers in the Museum Store.
• Answering and directing calls through the Museum's multi-line phone system.
• Providing information and directions to visitors.
• Handling cash and point-of-sale transactions.
• Maintaining a welcoming and positive environment for Museum visitors.
• Performing other visitor service duties as needed.

Skills

Customer service

Communication

Multitasking

Adaptability

Positive attitude

Education

High school diploma or GED

Tools

POS systems

Cash handling

Job description

The University of Florida is seeking a part-time Museum Visitor Services Representative for the Main Campus in Gainesville, FL. This OPS position offers 32–36 hours per week, Monday–Saturday 9:00am–5:30pm and Sunday 10:00am–5:30pm, with training anticipated in late October 2026.

Salary is $17.00 per hour. The role requires strong customer service, flexibility, and a welcoming attitude to assist visitors and support the Museum Store and admissions.