Guest Services Specialist - Front End & Money Services

Coborn's; Jamestown (ND); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Employee discount

DailyPay

PTO / Vacation

Floating holidays

Sunday premium pay

Military leave

Employee recognition programs

Health & Wellness programs

EAP

ESOP

401(k)

Education benefits

Job summary

Coborn's is seeking a Guest Services Representative in Jamestown to deliver exceptional guest service at the front end of the store. You will handle cashiering, product services like money orders and postal transactions, and support the store with various duties to ensure smooth operations.

The role involves assisting guests with returns, refunds, and exchanges, while maintaining accuracy and friendly service.

Responsibilities

• Provide remarkable guest service at the Guest Service Counter.
• Perform front-end functions including cashiering, bagging, and operating check/payment machines.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits and report issues to management.
• Provide backup to Guest Service Manager when needed.

Job description

Coborn's is seeking a Guest Services Representative in Jamestown to deliver exceptional guest service at the front end of the store. You will handle cashiering, product services like money orders and postal transactions, and support the store with various duties to ensure smooth operations.

The role involves assisting guests with returns, refunds, and exchanges, while maintaining accuracy and friendly service.