Guest Services Specialist - Front Desk (Part-Time)

CSM Corporation; Lake Oswego (OR); On-site; USD 20,000 - 29,000; Part time

Job summary

CSM Corporation's Residence Inn Lake Oswego is seeking a Front Desk Agent (Part-Time) to anticipate guest needs, handle check-ins and check-outs, and provide friendly, professional service on-site in Lake Oswego, Oregon.

The ideal candidate has a High school diploma or GED and 1+ year of guest service experience. You will upsell rooms and amenities, verify billing, and stay informed about local attractions and hotel hours to ensure guest satisfaction.

Qualifications

• 1+ years prior guest service experience required, preferably in hospitality.
• Excellent verbal communication skills needed.
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment.
• Maintains predictable and reliable attendance.

Responsibilities

• Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assist guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services.
• Drives sales and maximizes revenue by up-selling rooms and amenities.
• Follows company procedures when handling cash and processing financial transactions.

Skills

Verbal communication

Customer service

Attention to detail

Reliability

Education

High school diploma or GED

Job description

CSM Corporation's Residence Inn Lake Oswego is seeking a Front Desk Agent (Part-Time) to anticipate guest needs, handle check-ins and check-outs, and provide friendly, professional service on-site in Lake Oswego, Oregon.

The ideal candidate has a High school diploma or GED and 1+ year of guest service experience. You will upsell rooms and amenities, verify billing, and stay informed about local attractions and hotel hours to ensure guest satisfaction.