Guest Services Specialist – Front Desk (Part-Time)

Vision Hospitality Group, Inc.; Cleveland (TN); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Time Off

Health Reimbursement Program

401(k) and matching

Employee Assistance Program

Job summary

Vision Hospitality Group, Inc. is looking for a Guest Services / Front Desk Representative in Cleveland, Tennessee. This part-time role involves delivering top-notch customer service, managing the check-in/check-out process, and performing clerical duties. Ideal candidates will exemplify a strong commitment to teamwork and community engagement, ensuring guest needs are met with urgency and enthusiasm.

Benefits include paid time off, health and wellness programs, a 401(k), and various incentives. Join our vibrant workforce where diversity and teamwork are celebrated!

Qualifications

• Ability to communicate effectively in writing, by phone, and in person.
• Must be able to work flexible shifts and handle high-pressure situations.
• Knowledge of fire alarm systems and emergency procedures is required.

Responsibilities

• Deliver exceptional customer service and handle guest requests promptly.
• Perform clerical duties including basic computer work and reception tasks.
• Maintain security of guests and hotel assets throughout the shift.

Skills

Customer Service

Communication

Flexibility

Organizational Skills

Tools

PBX Phone System

PMS Reservation Systems

Job description

Vision Hospitality Group, Inc. is looking for a Guest Services / Front Desk Representative in Cleveland, Tennessee. This part-time role involves delivering top-notch customer service, managing the check-in/check-out process, and performing clerical duties. Ideal candidates will exemplify a strong commitment to teamwork and community engagement, ensuring guest needs are met with urgency and enthusiasm.

Benefits include paid time off, health and wellness programs, a 401(k), and various incentives. Join our vibrant workforce where diversity and teamwork are celebrated!