Guest Services Specialist — Front Desk (Full-Time)

CW Talent; Williamsburg (VA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Colonial Williamsburg Foundation in Williamsburg, VA is seeking a Front Desk Attendant to provide warm, efficient service at the hotel front desk. You will assist guests with check-in, registration, and information, and support cashiering duties with accuracy and professionalism.

Must be able to stand for long periods, handle cash, and work varied shifts including days, evenings, weekends, and holidays. Prior front desk or guest relations experience is preferred.

Qualifications

• Some front desk or guest relations experience preferred
• High school diploma or GED required
• Full-time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Ability to handle guests' complaints and work under pressure

Responsabilités

• Registers guests efficiently, cashiering and information services
• Maintains high standard of service and hospitality
• Trains new employees
• Performs other duties as required

Connaissances

Guest relations

Cash handling

Public contact

Communication skills

Flexibility

Formation

High school diploma or GED

Description du poste

The Colonial Williamsburg Foundation in Williamsburg, VA is seeking a Front Desk Attendant to provide warm, efficient service at the hotel front desk. You will assist guests with check-in, registration, and information, and support cashiering duties with accuracy and professionalism.

Must be able to stand for long periods, handle cash, and work varied shifts including days, evenings, weekends, and holidays. Prior front desk or guest relations experience is preferred.