Guest Services Specialist – Front Desk

HorseShoe Beverage Company; Orlando (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Flexible shifts

PTO for FT

Holiday Pay for FT and PT

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Brand Travel Discounts

Job summary

Holiday Inn & Suites Orlando Airport Hotel is hiring a Front Desk Clerk to provide courteous service during check-in, stay, and checkout. You will handle reservations, greet guests, and answer inquiries while maintaining hotel standards and promoting packages and promotions.

The role requires a friendly demeanor, good communication, and accurate cash handling. Flexible shifts, full-time status, and benefits are included.

Qualifications

• Experience in a hotel or related field preferred.
• High School Diploma or equivalent required.
• College coursework in related field is helpful.

Responsibilities

• Greet and welcome guests at the Front Desk.
• Handle check-ins and checkouts in a friendly, efficient manner.
• Answer guest inquiries about hotel services, hours, and facilities.
• Balance and prepare shift closing paperwork per hotel standards.

Skills

Customer service

Communication

Cash handling

Teamwork

Education

High School Diploma or equivalent

College coursework helpful

Tools

Front desk system

Job description

Holiday Inn & Suites Orlando Airport Hotel is hiring a Front Desk Clerk to provide courteous service during check-in, stay, and checkout. You will handle reservations, greet guests, and answer inquiries while maintaining hotel standards and promoting packages and promotions.

The role requires a friendly demeanor, good communication, and accurate cash handling. Flexible shifts, full-time status, and benefits are included.