Guest Services Specialist — Front Desk

J Collection Hotels; Natchez (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

J Collection Hotels is seeking a Guest Service Agent in Natchez, Mississippi, responsible for managing guest check-ins and check-outs while providing excellent customer service. The ideal candidate should have prior experience in customer service and be able to efficiently resolve guest issues.

This role requires maintaining high levels of guest satisfaction and fulfilling duties in the absence of management. Apply now to join our dedicated team!

Qualifications

• Previous experience in a customer service role preferred.
• Ability to efficiently handle guest inquiries and transactions.

Responsibilities

• Handle guest check-ins and check-outs professionally.
• Resolve guest issues and complaints proactively.
• Act as Manager on Duty in the absence of management.

Skills

Customer service

Communication

Problem-solving

Education

High School graduate or equivalent

Job description

J Collection Hotels is seeking a Guest Service Agent in Natchez, Mississippi, responsible for managing guest check-ins and check-outs while providing excellent customer service. The ideal candidate should have prior experience in customer service and be able to efficiently resolve guest issues.

This role requires maintaining high levels of guest satisfaction and fulfilling duties in the absence of management. Apply now to join our dedicated team!