Guest Services Specialist – Front Desk

Travelodge-Green-River; Green River (WY); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Benefits package

401K

Job summary

TRAVELODGE/PENNY'S DINER OF GREEN RIVER, WY is seeking a Front Desk Agent to greet guests, manage check-ins/outs, handle reservations, and provide local recommendations. The role emphasizes professional guest service and accurate record-keeping in a hospitality setting.

Requirements include a High School diploma or equivalent, strong computer skills (Excel/Word/Outlook), and the ability to work as part of a team while maintaining composure under pressure. Equal opportunity employer.

Qualifications

• High School diploma or equivalent required.
• Stable work history preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Team player with clear communication and composure under pressure.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Skills

Customer service

Communication

Time management

Problem solving

Listening

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

TRAVELODGE/PENNY'S DINER OF GREEN RIVER, WY is seeking a Front Desk Agent to greet guests, manage check-ins/outs, handle reservations, and provide local recommendations. The role emphasizes professional guest service and accurate record-keeping in a hospitality setting.

Requirements include a High School diploma or equivalent, strong computer skills (Excel/Word/Outlook), and the ability to work as part of a team while maintaining composure under pressure. Equal opportunity employer.