Guest Services Specialist

AECOM; Clearwater (FL); On-site; USD 30,000 - 45,000; Part time

Job summary

A leading healthcare organization in Clearwater is seeking a Guest Services Specialist at Morton Plant Hospital. This part-time role focuses on delivering exceptional customer service, acting as a liaison to hospital services, and requires strong communication and computer skills. Join a vibrant team dedicated to enhancing the patient experience in a supportive and fast-paced environment.

Benefits

Health, Dental, Vision Benefits

Paid Time Off

Tuition Reimbursement

401k Match and Yearly Contribution

Performance Appraisals and Bonuses

Community Discounts

Qualifications

• 1 year experience in a related field and 2 years in customer service.
• Must complete OLC training modules assigned within 12 months.
• Advanced computer skills required.

Responsibilities

• Deliver world class customer service as guest liaison.
• Proficient in reception, registration, management of visitors.
• Support positive experiences for guests.

Skills

Customer Service

Self-motivated

Team Player

Education

HS Graduate or Equivalent GED

Associate's Degree

Health science specialization

Job description

**Join the team that is revolutionizing health care – BayCare Health System**

**Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.**

**Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.**

**Title:** **Guest Services Specialist**

**Facility:** **Morton Plant Hospital**

**The** **Guest Services Specialist** **is responsible for the following:**

+ **Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community**

+ **Must possess advanced computer skills**

+ **Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.**

**This role is hospitality-focused and critical to support a positive experience for each guest.**

**Required specific skills include:**

+ **self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.**

+ **Must successfully complete OLC training modules as assigned within 12 months.**

+ **Required Experience is 1 year Related field and 2 years Customer Service.**

**BayCare offers a competitive total reward package including:**

+ **Benefits (Health, Dental, Vision)**

+ **Paid time off**

+ **Tuition reimbursement**

+ **401k match and additional yearly contribution**

+ **Yearly performance appraisals and team award bonus**

+ **Community discounts and more**

+ **AND the chance to be part of an amazing team and a great place to work!**

**Minimum Qualifications:**

**Required Experience**

+ **1 year Related field and 2 years Customer Service.**

**Education:**

+ **HS Graduate or Equivalent GED required**

+ **Associate's Degree preferred**

+ **Health science specialization preferred**

**Location:** **Clearwater, FL**

**Status:** **Part Time**

**Shift Hours:** **Varies**

**Weekend Work:** **Occasional**

Equal Opportunity Employer Veterans/Disabled

**Position** Guest Services Specialist

**Location** Clearwater:Morton Plant | Business and Administrative | Part Time

**Req ID** null