FT MEMBER SERVICES SPECIALIST - WORK FROM HOME

Personify Health; Baton Rouge (LA); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare company is hiring a Member Services Specialist to support members with their requests and provide technical assistance. This remote position is open to candidates anywhere in the U.S. and offers up to $20 per hour with benefits. Responsibilities include handling calls, navigating databases for member research, and ensuring overall member wellbeing.

Benefits

Health benefits

Flexible working hours

Qualifications

• Strong customer service skills required.
• Ability to navigate multiple databases simultaneously.
• Experience with technical support for products and websites.

Responsibilities

• Handle incoming calls from members and clients.
• Assist members with technical issues.
• Identify and resolve customer issues using databases.

Skills

Customer Service

Database Navigation

Problem Solving

Technical Support

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour / Benefits - As a Member Services Specialist at Personify Health, you will : Handle incoming calls from members and clients regarding a variety of requests; Navigate multiple databases simultaneously for member research and resolution; Answer questions about client and product design as well as Personifys involvement with members overall wellbeing; Assist members with any technical issues related to website or products and escalate issues to as necessary; Identify, research, and resolve customer issues using Personify databases...Hiring Immediately >

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