Guest Services Specialist

Peregrine Hospitality

Beaverton (OR)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Job summary

Peregrine Hospitality is seeking a front desk associate in Beaverton, OR. You will warmly greet guests, register them, process payments, and provide information on local attractions. The role emphasizes accuracy, hospitality, and teamwork in a busy hotel environment.

Essential duties include handling check-outs, resolving guest concerns, and upselling marketing programs to enhance guest experience and hotel revenue. A high school education and 1 year of guest service experience are preferred.

Qualifications

Understand the mission, vision, and goals of the hotel.
Must be able to prioritize and work efficiently with limited supervision.
Must be detail oriented and able to multi-task efficiently.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
General knowledge of the city where the hotel is located and its attractions.

Responsibilities

Greet and welcome guests upon arrival and ensure a warm first impression.
Register guests into the computer system, verify reservations and process payments.
Handle cash and balance the cash drawer with accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out and process various forms of payment.