Guest Services Shift Leader – Retail Ops

Pilot Travel Centers LLC.; Lincoln (AL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations in Alabama and support management. The role emphasizes delivering excellent customer service, maintaining store standards, and assisting with daily tasks to keep facilities running smoothly.

The ideal candidate has retail experience, strong math and computer skills, and a flexible schedule including nights, weekends, and holidays. Weekly pay and a range of employee perks are offered.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and the ability to maintain a customer-focused culture.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work with diverse levels from hourly staff to vendors and leadership.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general store operations.
• Support managers and ensure store standards and customer service excellence.
• Assist with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator/computer skills

Team collaboration

Flexible scheduling

Background check

Tools

Calculator

POS systems

Job description

Pilot Company is seeking a Shift Leader to supervise store operations in Alabama and support management. The role emphasizes delivering excellent customer service, maintaining store standards, and assisting with daily tasks to keep facilities running smoothly.

The ideal candidate has retail experience, strong math and computer skills, and a flexible schedule including nights, weekends, and holidays. Weekly pay and a range of employee perks are offered.