Guest Services Shift Leader - Flexible Schedule

Pilot Travel Centers LLC.; Ogden (UT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Medical/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service while supporting managers in daily tasks. This role requires motivation, teamwork, and knowledge of store standards to keep operations running smoothly.

The ideal candidate will be comfortable handling daily responsibilities, with a focus on customer satisfaction and efficient store management. Competitive hourly pay and benefits offered.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and the ability to help maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store.
• Respond to the needs of customers with excellent service and maintain store standards.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations

Customer service

Computer skills

Teamwork

Flexible schedule

Background check

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service while supporting managers in daily tasks. This role requires motivation, teamwork, and knowledge of store standards to keep operations running smoothly.

The ideal candidate will be comfortable handling daily responsibilities, with a focus on customer satisfaction and efficient store management. Competitive hourly pay and benefits offered.