Guest Services Shift Leader | Flexible Schedule

Pilot Company; Salt Lake City (UT); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader in Salt Lake City to supervise store operations and support the management team. You will deliver outstanding customer service, supervise staff, and help keep daily activities running smoothly.

Ideal candidates bring retail experience, strong communication skills, and a willingness to work a flexible schedule including nights and weekends. This role offers entry to mid-level leadership opportunities within a growing network of travel centers.

Qualifications

• Experience in retail operations or equivalent.
• Strong customer service focus and problem-solving ability.
• Proficiency with calculator, computer and related equipment.
• Ability to work with diverse people including hourly staff, customers, vendors and leadership.
• Willingness to work nights, days, weekends and holidays; must be flexible.
• A background check is required prior to employment.

Responsibilities

• Supervise store employees and overall store operations.
• Respond to customer needs with exceptional service and professionalism.
• Assist managers with daily tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator & computer

Team collaboration

Flexible schedule

Background check

Job description

Pilot Company is seeking a Shift Leader in Salt Lake City to supervise store operations and support the management team. You will deliver outstanding customer service, supervise staff, and help keep daily activities running smoothly.

Ideal candidates bring retail experience, strong communication skills, and a willingness to work a flexible schedule including nights and weekends. This role offers entry to mid-level leadership opportunities within a growing network of travel centers.