Guest Services Shift Lead – Flexible Hours & Perks

Pilot Flying J; Resaca (GA); On-site; USD 19,506 - 28,351; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering strong customer service and supporting managers to keep facilities well-maintained and efficient.

The role requires experience in retail operations, a customer-focused attitude, and flexibility to work nights, days, weekends, and holidays. Salary is hourly with weekly pay and benefits mentioned in the posting.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Provide excellent customer service to respond to customer needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Retail operations

Teamwork

Calculator/computer skills

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering strong customer service and supporting managers to keep facilities well-maintained and efficient.

The role requires experience in retail operations, a customer-focused attitude, and flexibility to work nights, days, weekends, and holidays. Salary is hourly with weekly pay and benefits mentioned in the posting.