Guest Services & Sales Associate

Follett Corporation; Bridgeport (CT); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education in Bridgeport, CT is seeking a friendly Team Member to deliver outstanding customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases on the POS while ensuring accurate pricing and stocked shelves.

This hourly role emphasizes precise money handling, helpful phone support, and contributing to training new team members. A High School diploma or equivalent is required, with 0–3 years of retail experience preferred.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Follow safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

General computer skills

Education

High School Diploma or equivalent

Job description

Follett Higher Education in Bridgeport, CT is seeking a friendly Team Member to deliver outstanding customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases on the POS while ensuring accurate pricing and stocked shelves.

This hourly role emphasizes precise money handling, helpful phone support, and contributing to training new team members. A High School diploma or equivalent is required, with 0–3 years of retail experience preferred.