Customer Experience & Cashier Specialist

Follett Corporation; Fairfield (CT); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is seeking a Team Member in Fairfield, CT to deliver outstanding customer service, greet customers, assist with store inquiries, answer phones, and process purchases using the POS system. The role emphasizes safe money handling and secure transactions, with opportunities to help train new team members and keep the sales floor stocked and properly priced.

Ideal candidates have 0-3 years of relevant experience, a high school diploma or equivalent, and basic computer skills.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Provide exceptional customer service and greet customers on the sales floor.
• Assist customers with store inquiries, answer the phone and direct callers, and ring up purchases using the POS system.
• Use safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

Customer service

POS system

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

POS software

Job description

Follett Corporation is seeking a Team Member in Fairfield, CT to deliver outstanding customer service, greet customers, assist with store inquiries, answer phones, and process purchases using the POS system. The role emphasizes safe money handling and secure transactions, with opportunities to help train new team members and keep the sales floor stocked and properly priced.

Ideal candidates have 0-3 years of relevant experience, a high school diploma or equivalent, and basic computer skills.