Guest Experience & Service Associate

Follett Corporation; Waterbury (CT); On-site; USD 16,531 - 30,307; Part time

Job summary

Follett Corporation is seeking a Team Member in Waterbury, CT to deliver outstanding customer service. You will greet customers, assist with store inquiries, answer calls, and ring up purchases using the POS system.

You will also follow safe money-handling procedures and help train new team members, ensuring the sales floor is stocked and items are priced. The position requires 0-3 years of experience, a High School Diploma or equivalent, and general computer skills.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Ensure the sales floor is stocked and items are priced correctly.

Skills

Customer service

POS system

Cash handling

Phone inquiries

Education

High School Diploma or equivalent

Tools

POS terminal

Job description

Follett Corporation is seeking a Team Member in Waterbury, CT to deliver outstanding customer service. You will greet customers, assist with store inquiries, answer calls, and ring up purchases using the POS system.

You will also follow safe money-handling procedures and help train new team members, ensuring the sales floor is stocked and items are priced. The position requires 0-3 years of experience, a High School Diploma or equivalent, and general computer skills.