Customer Service & Sales Associate

Follett Corporation; Killingly (CT); On-site; USD 16,531 - 31,684; Full time

Job summary

Follett Higher Education in Killingly, CT seeks a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer phones, and process purchases at the POS. Ensure accurate pricing and stocked shelves while contributing to a friendly, efficient checkout experience.

The role emphasizes safe cash handling, training support for new staff, and maintaining an orderly sales floor with correctly priced items.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Follow safe money-handling procedures and secure transactions.
• Assist with training new team members.

Skills

Customer service

POS system

Phone handling

Education

High School Diploma

Tools

Cash register

Job description

Follett Higher Education in Killingly, CT seeks a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer phones, and process purchases at the POS. Ensure accurate pricing and stocked shelves while contributing to a friendly, efficient checkout experience.

The role emphasizes safe cash handling, training support for new staff, and maintaining an orderly sales floor with correctly priced items.