Guest Services & Safety Monitor

The Salvation Army USA Central Territory; Chicago (IL); Vor Ort; USD 34.000 - 52.000; Vollzeit

Zusammenfassung

The Salvation Army North and Central Illinois Division Evangeline Booth Lodge is seeking a Shift Monitor. You will manage front desk operations, assist guests, conduct rounds, support case managers, and help maintain a safe, confidential environment for residents and staff.

Responsibilities include greeting guests, processing daily operations, reporting incidents, coordinating with meal services, and ensuring compliance with program guidelines.

Qualifikationen

• Must have strong communication and interpersonal abilities.
• Ability to handle confidential information with discretion.
• Experience working with homeless families or individuals preferred.
• Flexibility and initiative in a fast-paced lodge environment.

Aufgaben

• Front desk duties: reading emails, managing mail, scheduling, and calls.
• Facilitate initial guest placement and orientation.
• Notify managers of special accommodations for guests.
• Conduct nightly bed checks and document.
• Prepare incident and program violation reports as needed.

Kenntnisse

Communication

Interpersonal skills

Initiative

Attention to detail

Flexibility

Mission-driven

Ausbildung

High school diploma or GED

2 years of experience with homeless families/individuals

Jobbeschreibung

The Salvation Army North and Central Illinois Division Evangeline Booth Lodge is seeking a Shift Monitor. You will manage front desk operations, assist guests, conduct rounds, support case managers, and help maintain a safe, confidential environment for residents and staff.

Responsibilities include greeting guests, processing daily operations, reporting incidents, coordinating with meal services, and ensuring compliance with program guidelines.