Shelter Front Desk & Overnight Security Monitor

The Salvation Army USA Western Territory; Lodi (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Salvation Army USA Western Territory in California is seeking a Men's Side Monitor to support Shelter Services, ensuring security and carrying out administrative tasks.

You will greet visitors, assist staff, maintain logs, conduct nightly rounds, process overnight intakes, and help transport clients to meetings and events, contributing to a safe, respectful communal living environment for residents.

Qualifications

• Previous shelter work experience preferred.
• Ability to empathize and communicate with diverse people.
• Excellent verbal and written communication; welcoming demeanor.
• Proficient with basic computer operations.
• Ability to pass background check.

Responsibilities

• Assist Shelter Director and Case Managers with program functions.
• Answer and forward telephone calls.
• Greet visitors and volunteers professionally.
• Direct clients to staff and donations to the ARC.
• Maintain guest and staff logs.
• Maintain client confidentiality.
• Process overnight shelter intake and WellSky data entry.
• Monitor overnight male clients and respond to emergencies.
• Maintain a positive living environment among clients.
• Conduct hourly security rounds of the building.
• Wash overnight client laundry and linens.
• Secure shelter in the evenings.
• Transport clients to meetings and events.
• Maintain copier/fax room and replenish supplies.
• Monitor security cameras.
• Carry out custodial duties as needed.
• Other related duties as assigned.

Skills

Empathy

Verbal communication

Written communication

Teamwork

English proficiency

Basic computer skills

Background check readiness

Tools

WellSky database

Job description

The Salvation Army USA Western Territory in California is seeking a Men's Side Monitor to support Shelter Services, ensuring security and carrying out administrative tasks.

You will greet visitors, assist staff, maintain logs, conduct nightly rounds, process overnight intakes, and help transport clients to meetings and events, contributing to a safe, respectful communal living environment for residents.